• An analog touchtone telephone. Any corded or cordless telephone you currently use should work. A cordless telephone provides the advantage of having multiple handsets you can place wherever you want to make calls.Make sure your telephone is equipped with a Caller ID display if you want to take advantage of the Caller ID feature.
• A VoIP Telephone Adapter that connects your telephone to your router and then to your DSL/Cable modem. This device changes voice signals to data packets so they can be sent out over the Internet. will ship you a kit that contains this device and cables when you sign up for the service.
• An active broadband Internet connection: You can use either DSL or cable modem.
• A Router. If you have more than one device in your household that requires Internet Access, you will need to purchase a router. Cordia recommends you purchase a DSL/Cable web-safe router that provides NAT (Network address Translation) and DHCP for your network. We do not recommend a specific brand, but top home networking router manufacturers include Linksys, DLink, NetGear and TRENDware. Download and install your router's latest firmware from the manufacturer's web site if you have an older model router. NOTE: If you are using a DSL connection for Internet access, your router should be configured for PPPoE. Some cable modem services require that the MAC address of your computer be input in the router configuration.

• Satellite-provided Internet service.
• AOL Broadband service.
• Dial-up Internet service.

Try our service risk-free. If you are dissatisfied, for any reason, you may cancel the service within 30 days of activation and receive a full refund. We will refund your money, with no questions asked. The cancellation procedure is simple – just send us an email us or call our customer service center at 1-877-550-3030 and you will receive instructions on where to send your equipment.

To cancel your service, email us or call 1-877-550-3030,24 hours 7 days a week, and you will receive detailed instructions on how and where to ship your equipment back to us. You are responsible for return shipping charges, and you must return your equipment within 3 days of cancellation. The equipment must be in its original packing material, all components must be included, and they must be in their original condition. Please be sure to meet all of these requirements, otherwise we will be unable to process your refund. You must cancel your service within 30 days of the activation of your account. Your outgoing calls must not exceed 500 minutes of use. You may request a refund of your start-up fee if your outgoing calls exceed 500 minutes, but we must charge you for the month’s service. You will be responsible for additional charges such as international calls and toll calls. When we receive the equipment, and the conditions above have been met, you will receive a full refund of the service activation fee and first month’s subscription fee.

• To cancel, you must not exceed 500 minutes of usage in the first 30 days of service.
• You must cancel your service within 30 days of the activation of your account.
• You must return your equipment within 3 days of your cancellation.
• All returned equipment must be undamaged and in the original packaging.
• All components and instructions must be returned.

• An active broadband Internet connection (DSL or Cable.) does not support dial-up or satellite-provided Internet access.
• The Telephone Adapter kit sent you.
• A corded or cordless analog touchtone phone.